How to Protect Yourself

At OptionsHouse, we do all that we can to make sure that your confidential data remains secure. However, you also have a responsibility and role in helping keep your account safe and secure as well. By following account security best practices and being diligent about always using smart Internet safety practices, you can help in the protection of your account.

Electronic Statements

Research shows that paper documents remain the most prevalent way identity theft takes place. Reduce this risk by choosing electronic statements.

Tips and Best Practices for Online Security

  1. Use antivirus software and antispyware. Make sure both are running and up-to-date.
  2. Use a firewall on your computer and make sure it is turned on.
  3. Turn on anti-spam and anti-phishing features and software.
  4. Change your password frequently and follow good password security guidelines such as:
    • Do not reuse old passwords.
    • Do not use the same password for multiple accounts.
    • Do not use Personal Identification Information in your password or username, i.e. Social Security Numbers, Birthdays, School Names, Hometowns, or Pet Names.
    • Create passwords of eight characters or more.
    • Use a combination of letters, numbers, and symbols in your password.
    • Do not use a word that can be found in a dictionary as your full password.
  5. Do not access your account from a public computer such as in a library, hotel, Internet café, or kiosk. These are more likely to be infected with a virus or spying malware that can compromise your login credentials or account information.
  6. Monitor your account. Check your account, statements, and confirms regularly to verify the accuracy of all transactions and account information.
  7. Log off your account when you are finished.
  8. Do not open emails from unfamiliar sources and do not click on strange links or attachments in either emails or instant messages.
  9. Do not download software from a source that you cannot verify.
  10. Stay alert and use common sense. If something doesn’t feel right, trust your instincts and avoid unwise behavior.
  11. Do not share your log in credentials.
  12. Use extra caution when using wireless connections (including wireless home networks). Make sure your computer is secure, has current anti-virus software, and a firewall enabled. If you use a public wireless network, remember:
    • Do not type your password unless the website you are accessing uses a secure connection.
    • Turn off file sharing.
  13. If you access your OptionsHouse account on a smartphone or tablet, ensure that your device is password protected in case it is lost or stolen.

Learn how to protect yourself from online threats

For additional information and tips regarding online security, visit the Department of Homeland Security.