FAQs  >  Topic: Funding

How do I cancel an ACH withdrawal?

If you submit a withdrawal request by mistake, there is a brief window of time where you can cancel the withdrawal online. You can cancel a withdrawal request online from Account Management by following the instructions below:

1) Click the Funding tab.

2) Select Funding Activity from the navigation
Choose your funding method in the Funding Menu

3) Select the account number with the withdrawal you would like to cancel.

4) Choose which recent action you would like to cancel and click Cancel.

5) Select Confirm.

6) The status will change to Cancelled

If the request to cancel is received too late to process, you will receive an error message.