OptionsHouse Privacy Statement
Effective August 29, 2014
Your Privacy is Our Priority. A Guide to How We Protect and Utilize Customer Information
Our Pledge To You
While information plays a large role in our ability to provide superior service, we know that our most important asset is our customers’ confidence in us. Keeping customer information secure, and using it only as our customers would want us to, are matters of principle for all of us at OptionsHouse. With this in mind, here is our pledge to each and every OptionsHouse customer.
- Respect the trust you place in us and the confidential nature of the information you provide through your financial relationship with us.
- Limit the collection and use of customer information to what we believe would be useful to service your accounts, administer our business, or tell you about our services.
- Restrict employee access to customer information to those who need to know in order to provide services to you.
- Educate our employees to reinforce the importance of confidentiality and customer privacy.
- Maintain appropriate security standards and procedures to protect information about you.
- Respond quickly to your request to correct inaccurate information.
You can count on us to protect the privacy of the information you have entrusted to us and to provide you with the responsive, professional service you deserve.
How Information Helps Both You and Us
Our mission is clear: to help you reach your financial goals. Information about you and your accounts plays a key role in our ability to succeed in this mission. It also helps us service your accounts and administer our business.
For example, we use information about you to:
- Respond more accurately and efficiently to your requests.
- Identify opportunities to give you more convenience and control by developing new services that may benefit you.
- Secure your accounts and help protect you and OptionsHouse from fraud.
The Importance of Being Accurate
We have security standards and procedures in place designed to prevent unauthorized access to your accounts and personal information. A key part of this process ensures that all information we have about you is accurate and up-to-date. If you ever discover inaccuracies in our data or if your personal information changes, we urge you to notify us immediately.
Protect Your Password
One way to guard against unauthorized access or intrusion to your account is to keep your OptionsHouse password private. Note: OptionsHouse does not have access to your password. Here are some suggestions on how to choose and safeguard your password:
- Do not share your password with anyone.
- Do not write your password down.
- Type your password each time it is required of you. Do not save your password on the site entry screen or develop a shortcut to reproducing your password
- Avoid using easily guessed words such as your name, user id, or any variation thereof (backwards, changing case, etc.).
- Avoid words referring to anything noticeable about you: the name of your spouse, child, pet, your favorite football team, or literary character.
- Avoid any combination of your office number, address, birthday, or anniversary.
- Avoid any combination of your license-plate number, your social-security number.
If you feel that your password is no longer secure, please change it immediately.
Linking to Other Sites
From time to time, OptionsHouse Web Site may provide links to other Web Sites not owned or controlled by OptionsHouse that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other Web Site owners or the content or accuracy of those other websites. Links to various non-OptionsHouse Web Sites do not constitute or imply endorsement by OptionsHouse of these websites, any products or services described on these sites, or of any other material contained in them. It is always your choice whether or not to participate in certain promotions and special offers that may be made to you via these other web sites.